There are a few things which make for a good website hosting company. When customers are looking for a hosting company, they make sure that they check for a few things before they make the final call and select the hosting company. Do not choose the first company they find, shop around and explore their options before deciding on the company they feel meets all the requirements they have. A lot of websites might try to attract customers with offers such as register domain name free but provide bad services are they buy a domain name hence they need to make a calculated decision.
Here are some of the things which you should prioritize to get a lot of happy customers:
You need to keep your maintenance down to a minimum. The more time you require for maintenance regularly, the more issues customers will have since this will mean that their website will be down the amount of time you spend on maintenance.
Disk space is the literal space a website will occupy. Since data has to be stored somewhere, you need to ensure that you give customer a lot of; at least enough disk space that will be suitable to hold the data for their website. If their website is big then they will need a large amount of disk space. Just making the domain name registration process easier will not get you customers.
There can be many issues which can arise with the web hosting services. And if you do not have round the clock technical assistance for your clients, then you might see that you do not have a lot of new clients. When clients see that their complaints are not heard and solved immediately, a lot of issues arise. Hence having 24/7 technical assistance helps a lot in the long run.
Bandwidth is the amount of data usage allowance you give customers per month. Each time a visitor to the website loads the page, they will use up their bandwidth. Hence if they run low on bandwidth then their website will either not run at all or run very slow. Hence you should monitor the amount of traffic they get and thus what amount of bandwidth would be appropriate for their website and if notify them immediately when it is running low.